How does personalisation work?
Personalisation is the creation of your unique hearing profile.
Your NuraLoop plays a range of tones into your ears and measures very faint sounds called otoacoustic emissions (OAEs), which your ears generate in response to these tones.
Encoded in the returning sound wave is information about your hearing, and we synthesise this information with our self-learning engine to create your personalised hearing profile.
Your NuraLoop will then sonically shape your music so that it matches your hearing profile and deliver every detail of the music you love.
You can find more information about this
here .
What devices does the NuraLoop work with?
The NuraLoop can be used wirelessly via Bluetooth®, and we also provide an analog cable.
This allows connection to a range of devices including: mobile phones, tablets, computers and more.
Your NuraLoop will apply your hearing profile irrespective of the connection method. For further information about the NuraLoop's connectivity, please
click here .
What is the Nura app used for?
The Nura app functions in creating your hearing profile, providing information about your NuraLoop as well as allowing you to customise its unique features.
The Nura app will require an internet connection when first setting up your NuraLoop and hearing profile, but you can use the app later in offline mode.
How does the 30-Day Satisfaction Guarantee work?
We understand that purchasing new earphones can be tricky.
To help with this, we allow you to test our products for 30 days upon delivery so you can see if the NuraLoop is for you.
Our 30-Day Satisfaction Guarantee is only valid for outright purchases from www.nuraphone.com or www.nurasound.com, excluding accessories.
For more information, please see the Terms & Conditions
here .