How does personalisation work?
Personalisation is the creation of your unique hearing profile.
Your Nuraphone plays a range of tones into your ears and measures very faint sounds called otoacoustic emissions (OAEs), which your ears generate in response to these tones.
Encoded in the returning sound wave is information about your hearing, and we synthesise this information with our self-learning engine to create your personalised hearing profile.
Your Nuraphone will then sonically shape your music so that it matches your hearing profile and deliver every detail of the music you love.
You can find more information about this
here .
What devices does the Nuraphone work with?
The Nuraphone can be used wirelessly via Bluetooth®, we also provide a USB-A and analog cable.
This allows connection to a range of devices including: mobile phones, tablets, computers and more.
You can purchase additional accessories to widen your connection options, which are listed below:
Nuraphone Gaming Microphone Nuraphone USB-C cable Nuraphone Lightning cable Nuraphone micro-USB cable These accessories can be purchased separately
here .
Your Nuraphone will apply your hearing profile irrespective of the connection method. For further information about Nuraphone’s connectivity, please
click here .
Can I connect a cable to the Nuraphone?
Yes, the Nuraphone includes a USB-A and analog cable, which allows for a cabled connection to a range of devices including: mobile phones, tablets, computers and more.
You can purchase additional accessories to widen your connection options, which are listed below:
Nuraphone Gaming Microphone Nuraphone USB-C cable Nuraphone Lightning cable Nuraphone micro-USB cable These accessories can be purchased separately
here .
What is the Nura app used for?
The Nura app functions in creating your hearing profile, providing information about your Nuraphone as well as allowing you to customise its unique features.
The Nura app will require an internet connection when first setting up your Nuraphone and hearing profile, but you can use the app later in offline mode.
Can I use the Nuraphone for voice calls?
Yes, the Nuraphone has an in-built microphone that you can use for voice calls when connected via Bluetooth®.
The Nuraphone Gaming Microphone is available as a separate purchase, or as part of our Gaming Bundle, and enables wired connection to computers, consoles and compatible mobiles. It provides a high quality boom microphone that is perfect for any voice-based communication.
The Nuraphone Gaming Microphone can be purchased
here .
How does the 30-Day Satisfaction Guarantee work?
We understand that purchasing new earphones can be tricky.
To help with this, we allow you to test our products for 30 days upon delivery so you can see if the Nuraphone is for you.
Our 30-Day Satisfaction Guarantee is only valid for outright purchases from www.nuraphone.com or www.nurasound.com, excluding accessories.
For more information, please see the Terms & Conditions
here .
